5.02.2017




POSITION DESCRIPTION 
POSITION:
Hourly Recruiting Specialist
DATE:
4/28/2015
REPORTS TO:
Area People Director
JOB STATUS:
Exempt/Salaried
DEPARTMENT:
People/Recruiting
LOCATION:
Operations/Field

SUMMARY OF POSITION
Hourly Recruiting Specialists (HRS) are responsible for identifying and developing community resources for potential employee referrals and for recruiting qualified candidates for restaurant operations. 
                                                                                               
NATURE AND SCOPE
The HRS position typically reports to an Area People Director, who reports to Area Vice President or Region Manager.  There are no positions reporting to the HRS.

The HRS is responsible for developing and implementing in unit and community-based recruitment and employee retention program.  The HRS is expected to identify, develop and promote relationships within the units and community to recruit for hourly restaurant positions. 

Hourly Recruiting Specialists spend the majority of their working time:
  • Leading hourly associate recruitment in the units and hiring initiatives as directed in accordance with the HRS Platform.
  • Networking and developing programs with local sources to refer potential candidates for Waffle House employment
  • Developing recruitment programs to promote employment opportunities at Waffle House restaurants
  • Recruit, interview and screen candidates for the operations management approval
  • Handle and ensure completion, submission and retention of all application requirements per company policies
MAJOR CHALLENGES
Waffle House restaurants operate 24 hours a day/seven days a week and, typical of the restaurant industry, employee turnover is a regular and recurring feature of the business.  As a result, the HRS can expect every restaurant will have ongoing, consistent staffing needs.  The HRS is expected to continually lead recruitment initiatives and develop new applicant referral sources to ensure the restaurant staffing needs will be met.

REQUIRED SKILLS, ABILITIES AND PERSONALITY CHARACTERISTICS
Skills\Licenses\Education
·         Strong written and verbal communication skills to communicate effectively with candidates, Waffle House Associates and local businesses and organizations
·         Strong organizational and time management skills
·         Experience evaluating job candidates
·         Prior recruiting or sales experience preferred
·         Current driver’s license and insurance
·         High School Diploma or GED

Abilities:
·         Work well with a team, demonstrate sensitivity and empathy towards others
·         Work in a fast-paced environment without direct supervision (possesses stamina and endurance)
·         Follow rules, guidelines and directions

Personality Characteristics:
·         Honest and trustworthy
·         Disciplined and responsible
·         patient, calm and confident under pressure
·         Energetic and enthusiastic, sense of urgency
·         Persistent
·         Outgoing, friendly and sociable
·         Persuasive and convincing

PRINCIPLE ACCOUNTABILITIES:
  • Lead an employee-hiring surge to recruit associates in the units and coach and assist restaurant management in recruiting and retention practices 
  • Identify and develop sources for hourly job candidates within the community
  • Interview and evaluate hourly job candidates and recommend whether the candidates should be referred to unit operations for further consideration.
  • Work with restaurant management to identify and monitor staffing needs in the restaurants
  • Prepare a periodic analysis of staffing requirements





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