Job Opening:

Job Summary:
We are seeking customer representatives to support a financial organization in Frederick, MD. Those selected will receive incoming calls from clients/customers and offer world class service. This is a great opportunity for someone who has transferable “people/service skills” and the desire to work in an office environment. The extensive training provided to those selected offers the path to a career.

ü  Processing routine to complex transactions on-line, researching and resolving routine to moderately complex account inquiries and referring difficult problems to more senior representatives 
ü  Refer products, account maintenance, report generation, and project work

ü  These opportunities offer a set full time 40 hour a week- 8 hours a day schedule. Shifts as early as 7:00 am-4:00 pm or as late as 11 am-8 pm are available. 
ü  Recent, related customer interaction experience reflected on current resume
ü  Excellent phone etiquette with strong service skills
ü  MSOffice computer proficiency is required
ü  Paid classroom training for selected candidates

Opportunities are customer service-focused and require excellent verbal communication and problem solving skills. After submitting your resume to Frederickjobs@SparksHR.com with the subject “Customer Service [AD204400]” PLEASE CALL the SPARKS Frederick Office at (301) 663-0130 during normal business hours (Mon-Fri 8:00 am-5:00 pm) for immediate consideration. We want to speak with you!

We look forward to discussing your background, your current job search and your potential career path with SPARKS!

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